Dozens of UK business owners are using AI to scrutinize staff behavior minute-to-minute by harvesting data on who emails whom and when, who accesses and edits what files and who meets whom and when.
Critics say such systems risk to increase pressure on workers who fear the judgment of the algorithm, and that it could encourage people not to take breaks or spend time in creative thought that will not be logged.
“People are considered not to be working if they take their hands off the keyboard for five minutes. But they could be thinking, and that doesn’t get measured. What is this doing for innovation?” says Ursula Huws, a professor at the University of Hertfordshire.MORE COMMENT