The five phase of the Gartner Hype Cycle are Technology Trigger, Peak of Inflated Expectations, Trough of Disillusionment, Slope of Enlightenment and Plateau of Productivity.
According to Gartner the main reason AI has hit the peak of Inflated Expectations, is the sheer number of products claiming to have generative AI baked into them.
There is plenty of confusion in the market as vendors claim enormous productivity gains which are nowhere close to reality. As consequence customers are still trying to reconcile the hype versus reality.
The bigger question is, is this a technology that is going to add long-term value for enterprises?
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